Social Media CRM
Sage CRM allows you to manage your communications on social media websites such as Twitter and LinkedIn from directly within the software, which can help you to build stronger relationships with prospects and customers as well as uncover leads and networking opportunities.
The integration can save you time as there is no need to switch between applications and if you spot an opportunity you can easily manage this in Sage CRM and track it through the entire sales process. Details of Twitter and LinkedIn accounts can be stored against a record and individual tweets and posts can even be saved for future reference or as an action point for yourself or another user.
At a glance:
Manage Twitter & LinkedIn accounts in Sage CRM
Save information from Social Media websites against your contacts
Uncover sales and networking opportunities and track progress
Monitor blogs and websites to stay up to date on industry news