At the HBP Group we have a team of CRM specialists who can offer ProspectSoft support via telephone and email.
We can assist with any issues or questions you have and, if required, can offer remote support to fix any problems that occur.
We take a proactive approach to support and regularly create helpsheets which offer step-by-step guides on how to get the most from the system which are distributed to all of our customers.
All of our customers are provided with a Service Level Agreement, which is our promise as a company that will respond to issues promptly and aim to find fixes as soon as possible. We have offered this agreement for over 20 years and our high levels of customer service have been recognised through numerous awards at both national and local levels.
As well as offering ProspectSoft support we also support accounts software, including Pegasus Opera II, Pegasus Opera 3 and IRIS Exchequer, so can assist with integrated systems for both CRM and finance functionality.
Support for ProspectSoft CRM software is available over telephone and email
Issues can be fixed via support personnel remotely connecting to your workstations
Receive regular step-by-step guides to get the most from your system
Support for both CRM and accounts software integration
Our Service Level Agreement provides guarantees on support response times